REI in Lynnwood, WA Closed now

Reviews about REI

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  January 18, 2020, by Ian Barrett
  Not happy about the customer service at Alderwood store. I had great success finding a pair of walking shoes but did not realize till the next day that they had sold me two different sizes (one 1/2 size larger than the other) I phoned the store to see if they could send me the correct shoe but they told me I would have to come in to correct THEIR error. (They did take the time to check and did discover that they have the two other shoes at the store) I live over 400 miles from the store so that was not an option for me. I was told I could go to the nearest REI and they would correct their error. This means a drive of over 200 miles but it is more doable. This is not customer service.
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  March 08, 2019, by Roderick Aquino
  What is not to love in every REI stores? NOTHING! Duh? So, what are you waiting for? Join the REI Coop! Lifetime membership is only $20! Enjoy great deals and help support the outdoors!